Workers Compensation Claims Supervisor

Job Description

The Jonus Group is an insurance-only, full-service recruiting firm that offers both direct hire and contract hire services and we are seeking a Washington Workers Compensation Claims professional to join one of our valued client's dynamic and growing team. As a key member of their Claims department, you will not only be responsible for managing their Workers Comp Claims but you will also be a key member of the team in building strong customer relationships, providing strong customer service, and ensuring timely and fair resolution for all parties involved. 

What's in it for you:

• $95,000 - $115,000/year based on experience
• Annual bonus potential based on individual performance and company profit sharing
• Competitive PTO package
• 10 Company identified holidays
• Full benefits available
• Growth Opportunities

Key Responsibilities:

• • Supervise claims staff in daily operations

  • Assist management with recruiting, interviewing, and training new team members

  • Ensure compliance with Workers’ Compensation laws and regulatory reporting requirements

  • Promote team performance through ongoing training, coaching, and performance evaluations; recommend merit adjustments for management review

  • Provide technical guidance on complex claims, investigations, litigation, and client-specific requirements

  • Serve as a liaison to resolve claim-related or procedural issues for clients and employees

  • Maintain compliance with HIPAA regulations, policies, and procedures

  • Maintain regular and reliable attendance

  • Follow all safety rules and regulations as part of the Injury and Illness Prevention Program (IIPP)

  • Follow all organizational policies, procedures, and best practices

  • Perform other duties and special projects as assigned

Qualifications:

• 5+ years of experience as a Workers' Compensation Claims Adjuster or Supervisor background within Washington, Oregon, and Alaska Indemnity claims
• WA Adjuster's license
• Knowledge of Washington state workers' compensation laws, regulations, and industry practices
• Proficient in claims management software and Microsoft Office Suite

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