Audit Manager

Audit Manager - Core Banking and Wealth Management

The Internal Audit team at Citizens is hiring an Audit Manager to lead our Core Banking and Wealth Management audit activities. The Audit Manager will oversee complex, high-risk audits of the bank’s Consumer Banking businesses, including audits of Deposit Products, the Private Bank, and Private Bank Operations, and associated services. Including Automated Teller Machines, the Contact Center, Online and Mobile Banking, Retail Banking, and Sales Performance Management. The Audit Manager will use existing knowledge and build additional knowledge of consumer banking practices, including regulatory requirements, through external and internal trainings, transferring the knowledge to members of the audit team during audit activities through execution of efficient and effective audit techniques. 

The Internal Audit team is made up of over 115 skilled professionals with the mission of consistently providing the Board, Audit Committee, Shareholders, and Executive Management with an independent and objective view of the effectiveness of the bank’s control environment, risk management practices, and culture. 

The Audit Manager plans, implements, and directs the completion of audit activities for areas of responsibility, based on corporate and industry risks. The Audit Manager reports to an Audit Director and provides them with appropriate information regarding the status of the audit plan, issues, strategic business initiatives, etc., that affect the overall goals of the department.

Primary responsibilities include

• Developing the audit approach for assigned audits, overseeing the execution of planning and fieldwork activities. 
• Providing independent, objective assurance over the organization’s internal control framework and assists business line management by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control, and governance processes.
• Drafting audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers.
• Ensuring related risks, conclusions and recommendations are reasonable and well based and all audit reports are prepared in an efficient, timely and concise manner.
• Assisting in developing a professional staff capable of meeting team, department, and organizational goals; preparing staff to adapt to changes in the corporate environment and motivating them to higher levels of performance. 

Qualifications, Education, Certifications and/or Other Professional Credentials

• At least 7 years of experience with an internal audit function, preferably in the banking industry
• Strong understanding of retail consumer banking products, systems, and regulations
• Experience with risk management practices
• Project management knowledge and execution experience 
• Excellent verbal and written communication skills
• Ability to effectively build and manage relationships with stakeholders throughout the organization
• Demonstrated ability to lead a team of professionals and coordinate with peers across functional teams and regions
• Ability to train and develop junior team members
• Must have Bachelor’s Degree
• CIA preferred
• Travel 5 – 10%

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

#LI-CITIZENS2